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What if my package gets lost or arrives damaged?Updated 2 months ago

Lost packages

At MUNTHE, we strive to ensure that every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at Contact us with your order number and any relevant details.

Damaged packages

We understand the disappointment of receiving a damaged item. In such instances, please report to our customer support team at Contact us within 24 hours of receiving the order and include photos of the damaged item(s) or package.

We will review the provided documentation and, if necessary, arrange for a replacement or issue a refund.

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